In every workplace, complaints and grievances are inevitable and it sometimes feels like all you do is adjudicate in petty squabbles between members of your team. Excruciating as it may feel at times, as a leader, handling these complaints with empathy and insight is crucial for maintaining a positive, healthy work environment. More than meets […]
As a business leader, have you ever sensed something is off with your team's performance, but you can’t quite pinpoint the cause? Maybe projects face unexpected hurdles, communication feels strained, or team morale is mysteriously low. These could be signs of a subtle yet damaging issue: silent undermining. This behaviour can corrode even the strongest […]
In today’s work world, where the lines between office and home blur and company loyalty is built on more than just payday, workplace culture has become a hot topic. Culture isn’t just about what the company says on its website—it’s how things actually get done, how people feel, and what they value. And guess who’s […]
Spending time on Facebook and Instagram we are exposed to and often consumed with other people’s personal lives. Just ask P. Diddy with his arrest and the sordid stories related to his Freak off parties hitting the socials and just how much chatter and gossip is being generated – taking a peek at someone else’s […]
T’is nearly the season for all the annual leave forms to come flooding in, tra la la la la la la la la. OK, not everyone wants to take time off at Christmas time but now is a good time as any to have a serious chat about annual leave and what sorts of considerations […]
How many of you have conducted an exit interview or exit survey as an employee leaves your business? Hmmm, I’m not seeing many hands go up so let’s chat about what the difference is and what you should be doing to get the best results for your business. When an employee resigns, there is a […]
Toxic behaviour in the workplace doesn’t have to be blatant and deliberately in your face types of behaviours to be extremely detrimental to your workplace culture. It can be subtle, the type of behaviour that in isolation you would dismiss as annoying but not necessarily toxic or damaging to your team. These small, seemingly insignificant […]
When leading a team, capacity is (or should be) a major focus. Ensuring you have the right balance in terms of headcount and skill set that allows your business to deliver services or products to clients is essential. It’s stating the obvious really but if you don’t have your eye on work capacity, how would […]
As a Gen X’er heading out into the workforce in the late 1980s, things were very different to the workplaces of 2024. We still had secretaries, the last of the tea ladies were still around, ashtrays on the desk and smoking in the office were perfectly normal, the Coles Cafeteria was still kind of fancy […]
One fine Tuesday morning, during the busiest time of year for your business, Jeremy doesn’t show up for work. He’s normally a little tardy so no real concern. But now he’s thirty minutes late and it’s more than annoying, you are getting a little concerned. There’s been no phone call, email, or SMS message to […]
