In our last blog, we talked about the changes coming to casual employment as of 26th August this year.   This time, we are taking a look at one of the key elements of casual employment that underpins the definition and will assist you when assessing an application from an employee who wishes to convert from […]

For those businesses wanting, or requiring, casual employees as a part of their workforce, more changes have been made as a part of the Closing the Loopholes no. 2  legislation that has now passed through Federal Parliament.  The changes impacting how we look at ‘casual employment’ take effect on 26 August 2024 so let’s look […]

As a Gen X’er heading out into the workforce in the late 1980s, things were very different to the workplaces of 2024. We still had secretaries, the last of the tea ladies were still around, ashtrays on the desk and smoking in the office were perfectly normal, the Coles Cafeteria was still kind of fancy […]

How is it possible that I only just put the last sneaky Christmas decoration away – it had rolled under a cabinet and hidden – but here we are racing up toward the end of another financial year?  As this new financial year approaches business owners are faced with the critical task of planning for […]

One fine Tuesday morning, during the busiest time of year for your business, Jeremy doesn’t show up for work.  He’s normally a little tardy so no real concern.  But now he’s thirty minutes late and it’s more than annoying, you are getting a little concerned.  There’s been no phone call, email, or SMS message to […]

Imagine walking into work each day where every interaction feels like navigating a labyrinth of suspicion and doubt. It’s soul destroying.  Something, somewhere has gone awry and while there can be many reasons for such a massive breakdown of team cohesion, trust is definitely one of the key elements that has gone missing. Trust - […]

Within the media, there has been a lot of talk about the Right to Disconnect legislation. With sensational headlines abounding, it would be fair to think that any and all after hours communications with employees will be completely out of bounds once this legislation goes live. That is not actually the case so let’s take […]

The pandemic showed us that many businesses could not only survive but thrive with a flexible approach in the way we work and sometimes, in what our businesses actually do.  Who doesn’t recall seeing the gin companies that flipped to producing hand sanitiser!  Wasn’t that the perfect example of a business that adapted its processes […]

While some are still putting their Christmas decorations away (no judgement), others have moved on and are getting their romance on and celebrating Valentine’s Day.  OK, not all of us but plenty do which will be a relief for retail outlets and restaurants around the country.  Romance is a wonderful thing but what happens when […]

Think about a poor customer service experience you’ve had.  Either a faulty product, rude employee, maybe a tradesman who didn’t show up.  OK, now think about how it was dealt with when you contacted the business to complain.  Hands up if you walked away satisfied with the outcome, hands down if you stepped away more […]