In every workplace, complaints and grievances are inevitable and it sometimes feels like all you do is adjudicate in petty squabbles between members of your team. Excruciating as it may feel at times, as a leader, handling these complaints with empathy and insight is crucial for maintaining a positive, healthy work environment. More than meets […]

When it comes to being a great leader, many qualities get their well-deserved spotlight: confidence, vision, empathy, resilience… you get the drift.  Yet one essential quality that often flies under the radar is impartiality. Impartiality in leadership isn’t just about being “fair”; it’s about consistently making decisions based on principles rather than preferences. It’s the […]

As a business leader, have you ever sensed something is off with your team's performance, but you can’t quite pinpoint the cause? Maybe projects face unexpected hurdles, communication feels strained, or team morale is mysteriously low. These could be signs of a subtle yet damaging issue: silent undermining. This behaviour can corrode even the strongest […]

An employee has just approached you with a request to ‘cash out’ a portion of their annual leave.  Roger doesn’t want to take the time off – he just wants the cold, hard cash in this instance.  He’s got seven weeks up his sleeve and he’s requested to cash out one week of his accrued […]

How many of you have conducted an exit interview or exit survey as an employee leaves your business?  Hmmm, I’m not seeing many hands go up so let’s chat about what the difference is and what you should be doing to get the best results for your business. When an employee resigns, there is a […]

Psychosocial safety has emerged as a critical focus area in modern workplaces, especially as businesses seek to ensure not just the physical wellbeing of their employees but also their mental and social wellbeing and safety. This can be a challenging area for some to manage as there are many moving parts, but one powerful way […]

As HR consultants, we know firsthand how crucial documentation can be when managing employees and keeping your business running smoothly. Yes, we know it can be tedious and one of those jobs that you always think you will get to, or you question whether that conversation was important enough to document but trust us when […]

Toxic behaviour in the workplace doesn’t have to be blatant and deliberately in your face types of behaviours to be extremely detrimental to your workplace culture.  It can be subtle, the type of behaviour that in isolation you would dismiss as annoying but not necessarily toxic or damaging to your team. These small, seemingly insignificant […]

It’s an incredible feeling to walk away from a workshop feeling inspired and ready to take on the world.  It’s the kind of experience that can empower you to make changes to the way you think or act that elevates your leadership skills and can help you take your business and people to the next […]

Bob Dylan sang about “the times they are a’ changing” way back in 1964 reflecting the significant upheaval that was occurring. Sixty years later, change is one of the consistent things about life – just when we think things are stable and we know what is going on, BANG! Change slaps us in the face […]